Telemedicine appointments are an alternative to in-office visits, for conditions of the skin, hair and nails. Telemedicine appointments are HIPPA-compliant and can be billed to insurance. Many insurance companies are waiving co-pays for telemedicine appointments; please check with your carrier for more information.
Your telemedicine appointment will generally include a diagnosis, treatment plan and prescription, if necessary. The appointments generally take about 15 minutes.
If a biopsy or any other procedure is recommended for your condition, we will assist you in scheduling an appointment at our nearest clinic.
You will receive care from one of our board certified dermatologists, a dermatology-trained nurse practitioner or physician assistant. In many cases, you will be able to receive care from your regular dermatology provider, ensuring comfort and confidence. You can meet our providers here.
How it Works
In order to have telemedicine appointment, you must have a smart phone or a computer/tablet with a camera and microphone for video capability. To schedule a telemedicine appointment from any location, call the scheduling department at 1-866-599-3376. You will receive detailed instructions by email and will be directed to complete paperwork and consent forms online.
Does my insurance cover telemedicine?
Commercial payers, Medicare and Medicaid now cover telemedicine. VA does not yet, but may soon.
Will this visit count towards my deductible? Yes. Some insurance companies are waiving co-pays for telemedicine appointments. You should contact your insurance carrier for more information.
Do I need to pay a copay? Yes, just the same as an office visit.
How do I pay my copay?
Our front desk will call on the morning of the appointment to collect your copay and check you in prior to your visit.
How will I get my prescription?
It will be faxed to your pharmacy.
What if I need a biopsy or other procedure?
We still have providers working in our offices. If you and your provider decide you need a procedure, we will schedule you at our nearest clinic.
Why do I need to log into my patient portal?
We need to make sure your medications, past history, etc. are correct before we start the visit. We will also use the portal to send you your visit summary. You can access any handouts pertaining to your appointment there